Shipping policy
Shipping Policy
Shipping Methods and Timeframes
We offer the following shipping options:
- Standard Shipping: 2-7 business days
- Express Shipping: 1-3 business days
- International Shipping: 7-21 business days (varies by destination)
Please note that these are estimated delivery times and may vary depending on your location and any unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your items and your delivery address. You can view the shipping costs for your order before completing your purchase.
Order Processing
Orders are typically processed and shipped within 1-2 business days after payment is received. During peak seasons or sales, processing times may be slightly longer.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress on our website or the carrier's website.
Address Accuracy
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for packages shipped to addresses provided by the customer that are incorrect or outdated.
Shipping Insurance
All orders are insured against loss or damage during transit. If you receive a damaged item, please contact us immediately at info@ohbloom.com.au.
Delivery Issues
If you haven't received your order within the estimated delivery time, please check your tracking information. If there appears to be an issue, please contact us at info@ohbloom.com.au, and we'll be happy to assist you.
